ASCM Authorized Consulting & Training Partner — Central & West Africa

Supply
Chain
Excellence.

BeForService Consulting & Training strengthens health supply chain systems in Africa — through field expertise, international standards, and a deep commitment to human impact.

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Our Identity
Born to serve.
Built to last.

BeForService Consulting & Training (BFS) is a consulting and training firm specializing in strengthening health supply chain systems in francophone Africa. Founded in Kinshasa, BFS is the active ASCM Authorized Consulting & Training Partner in francophone Central and West Africa.

Our experts bring over 17 years of cumulative field experience working with governments, ministries of health, and leading international organizations across the continent. This depth of field presence, combined with the most rigorous industry standards, makes BFS a unique partner for institutions seeking to sustainably transform their health supply chains.

ASCM Authorized Consulting & Training Partner — Since 2021
0
Countries of intervention
in Africa and beyond
0
Professionals trained
and supported
0
Years of field expertise
from our experts
What We Do
Four lines.
One single standard.

Our services cover the full spectrum of health systems strengthening — from strategic diagnostics to certified training, grounded in real missions already delivered across Africa.

01
Flagship offer · proven
Supply Chain Maturity Assessment
Comprehensive performance diagnostic of pharmaceutical supply chains using the ASCM/SCMA framework recognized by the Global Fund. Maturity report, remediation plan, and stakeholder presentation.
Deployed in Chad, Madagascar, Côte d'Ivoire, Guinea-Bissau, Mali — Global Fund, ASCM
02
Institutional projects
Institutional Capacity Building
Supporting health institutions in transforming their procurement processes: diagnostics, systems design, team training, tools deployment, and performance monitoring.
Active projects in DRC — EquityAfia, EquityBCDC — national clinical networks
03
Certified training
ASCM Training & Certifications
Preparation for international ASCM certifications (CSCP, CTSC, SCOR-P). BFS is the only active ASCM Authorized Training Partner in francophone Central and West Africa.
Kinshasa · Dakar · Remote format — Tailored organizational groups
04
Monitoring & Evaluation
Health Programme Monitoring & Evaluation
Design and implementation of M&E systems for public health programmes: logical frameworks, indicators, digital data collection (ODK/Kobo), dashboards, and donor reporting.
Standards: USAID · Global Fund · World Bank — WHO post-campaign surveys
What Sets Us Apart
A rare expertise.
Proven in the field.
SC
Public Health Supply Chain
National pharmaceutical supply systems, essential medicine management, demand planning, and inventory optimization. Multi-country experience in resource-limited settings.
ASCM/SCMAFonds MondialOMSUSAID
ME
Monitoring, Evaluation & Data
WHO post-campaign coverage surveys, LMIS systems, statistical analysis (STATA, SPSS), digital data collection (Kobo/ODK), donor reporting.
LMISDHIS2KoboToolboxSTATA
TR
Training & Capacity Development
ASCM certified programmes and custom-built trainings. Coaching, mentoring, and support for national teams toward operational autonomy.
CSCPCTSCSCOR-PPtD STEP
TF
Transformation & Change Management
Organizational diagnostics, remediation plans, process and ERP transformation support. SCOR standards applied to African contexts.
Maturity assessmentsSCORERP Oracle
GP
Programme Management & Coordination
Design, implementation, and evaluation of health programmes. Institutional engagement, multi-stakeholder coordination, and first-tier donor reporting.
VillageReachCRSMédecins d'Afrique
Geographic Presence
DRC — Headquarters, operations
Senegal — Dakar Office
Chad
Madagascar
Côte d'Ivoire
Mali · Guinea-Bissau
Togo · Burkina Faso
Tunisia · Cameroon
+ North America · Europe
By the Numbers
12+
countries of intervention in Africa and beyond
500+
professionals trained and supported
17+
years of field expertise from our experts
FR·EN
bilingualism — a strategic asset in Africa
Our Leadership
Expertise
at the service of your impact.
CN
Clement Ngombo
Founder & Managing Director
BeForService Consulting & Training
Affiliations
ASCM — Assoc. for Supply Chain Management
IAPHL — Intl. Assoc. Public Health Logisticians
PMI — Project Management Institute
An internationally recognized expert in public health supply chain, Clement Ngombo brings BFS over 17 years of operational experience gained with the world's leading organizations in the sector — international NGOs, health ministries, and top-tier global donors across francophone and anglophone sub-Saharan Africa.
His vision: to make BFS the reference platform for supply chain capacity building in Africa, combining the most rigorous international standards with a deep understanding of African realities.
PharmD
CSCP
CTSC
SCOR-P
Organisational Model — Expert Network
BFS operates with a lean permanent team complemented by a network of 5 to 8 associate consultants who are ASCM-certified or equivalent, mobilised according to each mission's needs. This agile model ensures quality, flexibility, and responsiveness without the burden of fixed overhead costs.
Partners & Affiliations
ASCM
Authorized Consulting
& Training Partner
Global Fund
Country assessment
missions — Africa
PtD
People that Deliver
Programme STEP 2.0
PMI
Project Management
Institute
Let's Work Together
Let's build
your impact.
Together.

Every stronger health system means improved access to care for thousands of people. Share your challenge with our experts.